The prices payable for the products that you order are clearly set out in the web site. If, by mistake, we have under-priced an item, we will not be liable to supply that item at the stated price, provided that we notify you before we dispatch the item concerned. All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the delivery charge which will be charged at the rates applicable at the date you place your order.
The delivery rates will be displayed in the shopping cart. And further information on them can be found here.
2: Minimum Order
There is no minimum order for ordering
If for any reason beyond our control, we are unable to supply a particular product or experience, we will notify you as soon as possible.
We deliver only to addresses in mainland UK (England, Wales, Scotland) and Northern Ireland. For the avoidance of doubt, we do not deliver to the Republic of Ireland and the Channel Islands. In addition, our couriers do not deliver to PO Box numbers.
We will not sell to anyone who is not 18 years of age or over, as the law requires.
By placing an order you confirm that you are at least 18 years old.
If you are buying a product/s as a gift – the recipient must also be over 18 years old.
If you are buying a gin experience or voucher for a gin experience, all attendees must be over 18 years of age. There is strictly no admittance to those under 18. We do not accept spectators at our experiences, all attendees must have booked a space prior to the booking date. We reserve the right to refuse admission if our staff believe the attendee may be intoxicated.
You may cancel your order at any time until 14 days after the goods are received, but you will be liable for the initial delivery cost. You will be responsible for returning the unopened products to us at your own cost.
If you are booking a gin experience, you may cancel your booking up to 14 days prior to the booking and obtain a full refund. If you are unable to attend the booking you may move a booking up to 7 days prior to the booking subject to availability. After this period we reserve the right to charge an administration fee for any changes. Missed sessions can not be refunded or rebooked. Please note that if you are more than 15 mins late for your session we may not be able to accommodate you and we will not be able to offer a refund.
We reserve the right to cancel the session if due to severe adverse weather, damage or closure of the premises, or other unforeseen circumstances, we are unable to operate.
We will provide a full refund or replacement of any products that are faulty. We must be notified of damaged or faulty products within 3 working days of receipt. We may require the faulty products to be returned to us. We will arrange this as necessary.
8:Claims for Breakages
Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full. The courier must be informed of breakages or shortages at the time of delivery. We will not accept any claims for breakages or shortages unless they are stated on the couriers documentation. We must have confirmation of these breakages or shortages within 3 working days of delivery.
You can pay for Products and Experiences purchased from DevonDistilery.com by using Credit or Debit cards via Stripe or by PayPal.
Payment in full will be taken at the time of order.
10:Product Information, Intellectual Property etc.
We endeavour to advertise our products accurately. However, we cannot guarantee the accuracy of information provided on our website about Products, such as photographs, images and descriptions of the Products.
Devon Distillery Ltd retains ownership of all Intellectual Property including but not limited to any recipes developed on the premises or under the Licences of Devon Distillery Ltd.
Whilst there is disabled access to the Devon Gin School at Dartington, we need to be notified of any disabled attendees as alternative equipment will need to be arranged.
Your use of this website and any purchase by you on this website will be governed by English Law and will be deemed to have occurred in the United Kingdom.
Devon Distillery / Dappa /Devon Gin School/Devon Rum School is operated by Devon Distillery Ltd Limited. Registered Office: Sigma House, Edginswell Park, Oak View Close, Torquay, Devon TQ2 7FF. Company Registration No.08338383