By agreeing to the Terms & Conditions you are confirming that you or the intended recipient of the product are over 18 years old.

1:Prices
The prices payable for the products that you order are clearly set out on the web site. If by mistake, we have under-priced an item, we will not be liable to supply that item at the stated price, provided that we notify you before we dispatch the item concerned. All prices are expressed inclusive of any VAT payable unless otherwise stated. The price of the items does not include the delivery charge which will be charged at the rates applicable on the date you place your order.
The delivery rates will be displayed in the shopping cart. And further information on them can be found here.
2: Minimum Order
There is no minimum order for ordering
3:Availability
If for any reason beyond our control, we are unable to supply a particular product or experience, we will notify you as soon as possible.
4:Delivery
We deliver only to addresses in mainland UK (England, Wales, Scotland) and Northern Ireland. For the avoidance of doubt, we do not deliver to the Republic of Ireland and the Channel Islands. In addition, our couriers do not deliver to PO Box numbers.
5:Age Restriction
We will not sell to anyone who is not 18 years of age or over, as the law requires.
By placing an order you confirm that you are at least 18 years old.
If you are buying a product/s as a gift – the recipient must also be over 18 years old.
If you are buying a gin experience or voucher for a gin experience, all attendees must be over 18 years of age. There is strictly no admittance to those under 18. We do not accept spectators at our experiences, all attendees must have booked a space prior to the booking date. We reserve the right to refuse admission if our staff believe the attendee may be intoxicated.
6:Order Cancellation
For non-bespoke/personalised goods – You may cancel your order at any time until 14 days after the goods are received for a full refund including standard delivery costs. If you have ordered next day/special delivery you will be refunded the cost of the standard delivery.
For bespoke/personalised goods – We cannot refund any orders, if products are broken in transit, or are faulty we will offer to replace them after assessing the issue.  For bespoke/personalised products we do not class flavour as an aspect that could be considered faulty, nor do we accept claims for design/artwork/print quality being faulty.

If you are booking a gin/rum experience, you may cancel your booking up to 14 days prior to the booked session, and obtain a full refund. If you are unable to attend the booked session you may move the booking up to 7 days prior to the booked session subject to availability. After this period, within 7 days of the booked session, we reserve the right to charge an administration fee for any changes. Missed sessions cannot be refunded or rebooked.

Bookings for gin/rum sessions that will take place sooner than 14 days from the booking date are still bound by the same cancellation policies as all other bookings

Bookings for gin/rum sessions that will take place sooner than 7 days from the booking date are still bound by the same cancellation policies as all other bookings

Please note that if you are more than 15 mins late for your session we may not be able to accommodate you and we will not be able to offer a refund.

We reserve the right to cancel the session if due to severe adverse weather, damage or closure of the premises, or other unforeseen circumstances, we are unable to operate.
If you wish to cancel an order/experience you must notify us in writing via email to info@devondistillery.com Unless you have received a written acknowledgement from us that we have received your request to cancel, you cannot consider your request delivered.  You must notify us within 14 days of receiving goods or for gin/rum sessions by the times mentioned above.
7:Returns
We will provide a full refund or replacement of any products that are faulty. We must be notified of damaged or faulty products within 3 working days of receipt. We may require the faulty products to be returned to us. We will arrange this as necessary.
8:Claims for Breakages
Upon receipt of your order, the order should be carefully inspected to make sure that it is intact and in full. The courier must be informed of breakages or shortages at the time of delivery. We will not accept any claims for breakages or shortages unless they are stated on the courier’s documentation. We must have confirmation of these breakages or shortages within 3 working days of delivery.
9:Payment
You can pay for Products and Experiences purchased from DevonDistilery.com by using Credit or Debit cards via Stripe or by PayPal.
Payment in full will be taken at the time of order.
10:Product Information, Intellectual Property etc.
We endeavour to advertise our products accurately. However, we cannot guarantee the accuracy of information provided on our website about Products, such as photographs, images and descriptions of the Products.
Devon Distillery Ltd retains ownership of all Intellectual Property including but not limited to any recipes developed on the premises or under the Licences of Devon Distillery Ltd.
11: Access
Whilst there is disabled access to the Devon Gin School at Dartington, we need to be notified of any disabled attendees as alternative equipment will need to be arranged.
12:Governing Law
Your use of this website and any purchase by you on this website will be governed by English Law and will be deemed to have occurred in the United Kingdom.
13:Customer Services
If you have any order or generally related queries, please email us at info@devondistillery.com
Our Complaints Policy can be found here
Devon Distillery / Dappa /Devon Gin School/Devon Rum School is operated by Devon Distillery Ltd Limited. Registered Office: Sigma House, Edginswell Park, Oak View Close, Torquay, Devon TQ2 7FF. Company Registration No.08338383
14:Statutory Rights
These Terms and Conditions do not affect your statutory rights as a consumer.

SUPPLEMENTARY TERMS OF SERVICE

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OVERVIEW

This website is operated by Devon Distillery. Throughout the site, the terms “we”, “us” and “our” refer to Devon Distillery. Devon Distillery offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue priducts/services (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of a product/Service.

SECTION 5 – PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any